Don't Take My Son
New Experience
Kharisa walks down the aisle of the third-floor treatment room, the treatment room for surgical cases of grade 1,2 and 3 treatments. Having previously stopped by the nurse station to ask for data on patients who plan to go home today or tomorrow.
"The patient plans to go home tomorrow there are 3, Mr. Ahmad room 302, Mr. Gery 310, Mr. Malik 311 and Mr. Iskandar room 312 who plans to go home today, just visited his doctor acc can go home." Said Sister Anita while checking on the computer screen, Kharisa also recorded the patient's data.
"Thank you Miss Anita, I'm going to the patient room first." Kharisa said with a big smile on his lips. This is the fifth day Kharisa began visiting patients for patient satisfaction surveys, armed with patient satisfaction questionnaires one by one patient who planned to go home he visited, not just distribute questionnaires, not just hand out questionnaires, but he asks directly to the patient or patient's family how patient satisfaction during the treatment and ask for advice on improving services.
Some nurses look surprised to see Kharisa interact with patients and families of patients who are not for a moment, because the other marketing staff came to visit patients just to distribute questionnaires, next, ask the patient to leave a questionnaire that has been filled to the nurse, sometimes the questionnaire that has been distributed is not filled by the patient.
"Mba Kharisa is very diligent, wants interaction with patients, does not ngerepotin us anymore nitip-nitip angket, even though he is a new employee, does not follow his senior who only shares the questionnaire, he said, it is also sometimes not followed up if we do not want to. " Sister Nisa said to the head of the room.
"That's good, he's a change agent, hopefully later imitated by his seniors. Beautiful again yeah." said the head of the room.
"Good again mom, cheap smile. Rumor is doctor Sandi again ngincer, competing with doctor Arjuna the new doctor." Sister Anita is chiming in.
"Yaaah has a lot of fancies turned out, had wanted to know the mother's child." Said the head of the room whose age is almost entering half a century.
"You want to go to Mas Keanu Bu? Is the coax finished, ma'am?" Ask sister Anita.
"Yes, just finished the koas, now join the service program, he likes to explore remote areas."
"Yeah, Mom, Mas Keanu knows him to me or me, I'm also single, salty ori too....he.he..he...." Sister Nisa's boyfriend. That's how the nurse chatted after Kharisa headed to the patient's treatment room.
One by one patients whose names have been recorded in his notebook visited, ten minutes at most interact with the patient and his family, an average of five minutes is enough to help patients fill in the questionnaire and ask for input, he said, not to forget he thanked the patient for entrusting his care to Setya Medika hospital. He must make time efficient, because the average patient who goes home to 30-40 patients every day, sharing tasks with other staff who hold internal marketing. One week Kharisa is still deep in internal marketing tasks, and this becomes a new experience for him, interacting with patients who come with complaints of pain and when going home, his face looks radiant. Many lessons can be taken, gratitude is the key to happiness, meeting with patients makes Kharisa more grateful for the healthy pleasure he felt.
During the break he will go directly to the musola on the first floor to the canteen for lunch, free lunch, each employee gets a meal voucher. After making an attendance by showing the face, will exit the voucher from a printer machine that is similar to an edition machine, can be exchanged for food or drinks in the cafeteria. At one o'clock in the afternoon he began recording the results of the questionnaire and making reports of complaints, criticism and suggestions from patients. Pa Andre also looks satisfied with the performance of Kharisa, seen during the morning meeting Pa Andre always praised Kharisa.
"Good job, now charging patient satisfaction questionnaire increased steadily. For your patient's complaint report recap based on the division he complained about, so it's easy to follow up." That's what Mr. Andre said at the morning meeting this morning.
"Kharisa, now take a visit to the company, your administrative affairs submit to Siska. You come with me with Ahmad, help Ahmad prepare the files that will be brought." The instruction of Mr. Andre makes Siska look scowled, among the five marketing staff, Siskalah who looks not so happy with the presence of Kharisa, even though Kharisa always be nice to his colleagues. After submitting his work to Siska Kharisa approached Ahmad at the meeting table who was preparing the file to be brought. He helped tidy up several hospital service information brochures and several proposals for cooperation.
"Let's go." Invite Mr. Andre while leaving the marketing room, followed by Kharisa and Ahmad who walked hastily following his superiors who walked quickly.
Today they visited three companies located in one industrial area, all three large companies in the city, which are able to absorb thousands of workers. Although at present every company is required to provide health insurance of its employees through government-run insurance, unlike before some companies that manage it themselves, such as, still as a third party that provides health services must establish a good relationship with company partners. Like the last visited company, previously cooperating directly in providing health services to its employees without an insurance company intermediary makes both parties free in providing health services to company employees. The company engaged in the production of rayon is indeed known as a company that is very concerned about the welfare of its employees.
Pa Andre, Kharisa and Ahmad were in the living room of the HRD&GA division, received directly by HRD managers who of course were familiar with Pa Andre and Ahmad.
"This is our new staff." Mr. Andre introduced the new Kharisa for the first time to come to the company.
"Kharisa's...." Kharisa extended his hand, putting on his friendly face.
"Irwansyah, call me Irwan." Mr. Irwan shook Kharisa's hand, from his appearance can be guessed the age of Mr. Irwan about forty-five years.
Mr. Andre also began his talk, explaining some of the latest service facilities in the hospital, namely MRI examination, and Angoioplasty Action, also conveying information on the schedule of the practice of specialists who have just joined the hospital.
"Pa Andre I'm introducing our new GM, Mr. Rajesh, is still a family owner." said Mr. Irwan. "Awhile I called him first, just now through his power." Mr. Irwan also moved from the living room which was blocked by glass walls with staff room.
Shortly thereafter Mr. Irwan returned with a handsome young man typical of Indians, brown skinned, with his posture looks athletic.
"Sir Andre, this is Mr. Rajesh, our new GM. Mr. Rajesh He is Mr. Andre from Setya Medika Hospital."
"Mr Hallo. Rajesh....Andre, nice to meet you." Mr. Andre extended his hand. Mr. Rajesh welcomed him.
"Rajesh, nice to meet you too." Reply Mr.Rajesh
"This is our staff, Ahmad and Kharisa." Mr. Andre appointed Kharisa and Ahmad.
"Ahmad.." shaking hands.
They also spoke in English, apparently Mr. Rajesh does not speak Indonesian, he is native to India and has only been living in Indonesia for a month. Kharisa was involved in the conversation, he did master English, making Mr. Andre amazed him, it turns out there are other advantages that Kharisa has just known, mastering English. While Ahmad just silently listened, whether he understood or not what was being discussed.
Almost an hour they talked, and it looks like Mr. Rajesh is attracted to Kharisa, during the conversation his gaze can not be separated from Kharisa's face with a different look.
"May I have your phone number, Miss? Maybe I need to call you when I come to the hospital." Said Mr. Rajesh to Kharisa.
"Oh offcours, but I'm sorry, I don't have a business card yet." Answer Kharisa
"No problem, just enter your number into my phone." Mr. Rajesh gives Kharisa his phone, and Kharisa types his phone number.
"Ok, thank you."
They also split up on the lobby terrace of the Board of Directors and staff. Another new experience for Kharisa, interacting with company officials, even he is a respected foreigner in his company. Mr. Andre's face looks radiant, while on the way home, while driving, he occasionally glances to pay attention to Kharisa from the rearview mirror in front of him. There is a sense of pride in having staff who can communicate smoothly with foreigners, of course this is very helpful, so far only Mr. Andre who mastered English.
There was a ringing call from Mr. Andre's HP stored in his shirt pocket.
"Boss Genius" that name was plastered on his HP screen. He put up his earphones and received his phone calls.
"Yes, hello boss, where are you?"
".............."
"Oh....I am still heading to the hospital, at least half an hour new nyampe, where will you wait? Or you call Vania first, meet her, she's a stadby in her room."
"............."
"Aren't you in a hurry to get home?"
"................."
"Good, if you enter the employee parking lot only in the back, I will go directly to the back. I'll have a good meal in town tonight."
"................"
"Ok, wait up. May you not freeze in your car ha.ha.ha..." Mr. Andre stopped the phone connection.
"Our Yanmed Boss candidate has come, he wants to survey first." Said Mr. Andre suddenly
"Replacement doctor Chess Sir?" Ask Kharisa.
"Yes, the Chess doctor until the end of this month, his replacement is handsome, the son of the hospital owner as well, beware you can not fancied well, he already wants fiancee, prospective hospital accounting."
Who wants a crush. Inner Kharisa
*Sup to now only Rafael has filled in my.
connect*........
Must be impatient well want Rafael to meet Kharisa...? Patience well, we muters used to be rich in indotate😁 soap operas
Don't forget like well, also comment dong kasiih input.🤗🙏
Thank you
Umi Haifa's
