
This morning on schedule at the beginning of each month, classes were opened to meet the company's need for the number of Call Center employees targeted.
HRD Team Room
Some info about Call* Center* International special services in our company will be opened soon.
Some of our Team must be present for psychological handling briefing for our Agent who will face foreign customers. I diverted it all for the sake of my training participants to the usual project, even though I should have been present as a PIC there.
That morning the meeting room that I had prepared before, now I leave it to my partner so that I can freely busy with my own training class.
“Truly, you don't want to be covered just like I did today, San?” Haya was a little persuasive because she knew how important it was for me to be the new service PIC and attended a briefing meeting for the HRD Team this morning.
“Ah, it is not not important Hay .. but I think it is the same to give motivation to face outside customers, learn their cultures ... and strengthen knowing the character of customers, and, age, understand the accent so as not to misunderstand, yes vary slightly the same daily material we”. Saying it trivially
“Eh, but if your dealings with Strangers are usual San, so Ibu Tatik trusts you to be PIC this new service, your background is bule environment ... understand the character, this is also his Mentor from the outside, who knows you can be more follow than I”
*“I'd rather not miss the class and on the cover of others for the love of new participants Speed material, *I'm precisely the main PIC that can not be separated from them, you replace it first, just replace it first, finish training I helped tidy up the meeting” room
“Yakin? don't want to say hi first it to the meeting room?”
“Tomorrow ajalah, after three days of the main softskill, now the important see first, touch up is okay not yet me?” my question was while showing off the makeup I learned slowly from Haya who is an expert in using cosmetics.
“Cantik .. , already there .. tell me if there are handsome participants, I will stop by your class instead of monitoring the situation to remain conducive, hehehe.”
“Custom deh ... basic! hahaha .. later I WA yes.” I walk while passing some other team mates. carrying a laptop bag and box containing game support tools that I will insert as a break in the middle of the material.
“San, uh san .. “ call Ocha one of our HR Recruit team.
“Yo!” stopped looking at the two parts of the hand that were busy carrying these things.
“You are not PIC for GICC, is it ready yet meeting room for later?”
“Beres cha, I have prepared from yesterday afternoon before returning home, so the room is immediately locked with OB, handle first yes cha .. kasian if the child Speed material initially skip.”
“Why don't you love Anto just for Hardskill material first on the first day, this is important you know, you PIC 107, GICC also will be equally 107.”
“But Speed candidate again much Cha, 40 people today. Can not be released directly to the material Hardskill**, fear the situation is not conducive to make them not motivated to participate in the selection stage, love me three days after entering the material Hardskill* I just joined you.”
*“*Bu Tati already know? same Mr Anton?”
“Beres Cha, they say set aja important when later selection of GICC candidates I already understand the material, modules from Mentor later leave one yes!”
“Iyaa .. already there, uh San, the mentor has already arrived at the GM room (general manager) said OB is ready to drink there while passing through ya! Hehe.”
“Yes my goodness the Ocha, may not see this left right hand I'm full this way, then first deh ... setting the laptop used to be in music class first let it not tense, said my participant.”
“Iya yesaa .. sorry was forgetfulness I ran out of the toilet to the pantry love mas yusuf hehehe .. thanks yes Ms. Ucan .. hehehe.”
“Yaaa yaaa ... “
I walked back to the Training room, taking a cursory look as I passed through the tightly closed GM room, looking from afar in a room that was almost entirely glass-walled, our General Manager Mother was talking to someone who might have been the Mentor. There were about four people there, maybe they were Tim but not very clear because of the faint on the ice glass.
Ignore ... and refocus on the participants in the class who swiftly returned neatly to the chair that had been provided when I entered the room.
Glad to see them respect like this, for a moment there is a sense of pride in this position, considering in the past lecture when entering first class catapult into the ears of the friends “woy, crazy boy!” joke them. Now just enjoy one drastic change when being an authoritative figure in front of prospective new employees for the company, maybe they will not know what my past is like.
How dare they shout so, even if maybe they show a smile all day in order to persuade me to pass them in the selection stage this time.
*Oh yes, Mas Yusuf in the pantry .. I must follow up immediately before our Mentor guests enter the meeting room, *but when walking quickly to the pantry room it seems that some of them in the GM room were out one by one and there was still one more person in the room shaking hands, losing quickly ... they will be getting ready, maybe they forgot to set the laptop for too long in class, until soon the Mentor team will start for the Meeting.
Ah, that's it Joseph! accidentally met before approaching the pantry room.
“Mas Yusuf ... Ssttt ... here mas.”
“Eh Yes ... Why Miss Susan?”
“Already Mom, but not so they ask for mineral water just make in the Meeting.” room
“Lah, earlier Bu Ocha asked for help me tell her Mas, yes it's okay then be well yes.”
“Iya was Bu GM himself who told me.”
“Aduh, so it doesn't feel good me .. because I can't take the briefing today, if there's anything to say I'm going to training class, yes mas, or tell Bu Haya let me handle slowly while fidgeting.”
“Iya Ma!”
“OK, thank you Mas Yusuf, please help.”
I hurried back into the classroom, starting the class, just before entering one of our teams called from across the room. Rio, my table-side friend who is often a contender for the joke debate in our room.
“Sstt ... Bondaul! why not sign in?”
It was always strange names that were called to describe my appearance, it was a little brash my next-door friend, just because from the beginning my hair was short even though it was not like before, now it's more under the chin.
“What bring! do not come first yes .. there gih, learn smart so do not get angry just against Agent!”
“Dih, please know you ‘Ndol!”
Ignoring the words of Rio earlier, returning to the classroom did not want my participants to wait long, because nine o'clock it was time to enter the material until the next eight hours were cut one hour lunch.
That day Training* was perfectly smooth, quickly more like a rush to put back the items from the classroom to our room, it was finished Meeting* it, it was, HR team friends have returned to the room talking half gossip about the results of the briefing earlier.
“Wah, San .. it's a pity not to come earlier, the Rio got sullied about being angry with the Agent of his Mentor hahaha.”
“Yes not strange anyway, Rio did occasionally have to hit him, the guy payday pretentious fierce! feel!”
”Eh, that room will be left alone or how San, tomorrow still continue and add more personnel from the head office, just check first if there is less later just say the same OB make space settings.”
“Ya .. Yes it will go there Ms Yun, Haya where?”
“Against the toilet, not strong to see his Mentor kali hahaha.”
“Ganteng mbak?”
“Langsuung deh directly... singles inflamed if you hear the handsome, see it yourself there, know already home or not.”
“Haduh, make deg degan aja, Singles instinct talk hahaha.” I said as it passed.
Rushing to the Meeting room was not to find out how the so-called handsome was, but considering the time leading up to half six in the afternoon with traffic jams in Jakarta it feels faster better to finish everything before going home and getting stuck.
I darted into the Meeting Room through a half-open door, just making sure everything was as neat as ever. Apparently there was no one in the room, apparently the Mentor was still there because there were still laptops and equipment.
‘Where are the people’
At first glance I heard a distant sound like it was from the direction of the GM room maybe the Mentor was saying goodbye or what, I chose to pretend to tidy up a few chairs and reach for the remote to raise the infocus screen and curtains, he said, let's just say if it's a shock that the person can come along and introduce himself as the PIC that should be here, apologizing for not taking part in the briefing.
I heard the shoe steps towards here I turned my face back to the position of the door. Closer to the glass window that highlights the outside of the building looking for reasons to close the curtains or what is so nervous, why nervous huh? was it so long ago that I was so nervous after saying they were good-looking mentors.
The move came in sounding closer, uh, but why the closer it got to me, I had to pretend I didn't hear or what, anyway, I turned my body upside down when the man turned out to be behind me.
I was surprised not to play, my heartbeat felt like I wanted to be dislodged seeing this guy.
“You've changed a lot ya”
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Seriate