
Apparently, the problem of complaints can be solved quite easily. It's all just a matter of trust. When that trust is gone, it is hard to get it back. But Lydia did it.
In just a week, Lydia had successfully resolved the complaint. Somehow Reino's assistant managed to gain trust again.
Lydia had explained everything during the meeting, but still Reino felt disbelief. Yes period of trust from the consumer can be returned as easily as that?
The solution offered is not just material compensation and apologies, but also opportunities. Lydia gave those people a chance to get what they wanted. Of course, there are still benefits from the company.
For example, for the owner of the minimarket. The old man often told of his brother who often got gifts from the sale of goods. So Lydia immediately offered cooperation. If the mini market can sell with a certain quantity, they will be rewarded.
For distributors who stolen money, they happen to be trusted agents who like big money. So Lydia offered a discounted price and promised them to be a single distributor of a particular product.
Other complaints are like that. Lydia managed to conquer all with the help of money. Everything Lydia has to offer is basically based on money.
Ironic indeed. It is as easy as negotiating if money has already taken part in it. It is the same with money that can also destroy others. As Lydia did.
Actually Lydia was reluctant to use this method because she felt traumatized by the events of her father first. Money makes him a little insecure, but in the end it is also money that makes him live. It was because of this that Lydia decided to try. At least he still uses clean methods.
“Rupanya indeed the eyes of Mr. Reino always observant yes. Deserve to be appointed as an assistant,” kelakar Pak Fendi once the meeting this morning is finished.
“Now I'm just a secretary, sir. The position of assistant is now held by Mr. Hadi,” Lydia replied with courtesy.
The decision made Lydia the secretary Reino was forced to take because of Viktor's insistence. He said it could make the uncivilized gossip about Reino's hypersexuality could recede a bit. He said that Reino's female assistant could be gossiped that his assistant was made a slave to lust.
“Sweetest yes. Even though with your abilities like that, you can serve as a director. Or at least the manager,” said Mr. Fendi with a regretful tone.
There was no more reply that Lydia could give other than a smile. After all Reino had already given an answer to Mr. Fendi.
“It is true that he became my secretary, Lydia can take care of all things while I go on vacation maybe,” exclaimed Reino trying to joke, but not at all funny.
“Maybe more precisely he can replace you if you leave. Of course as Mrs Reino Andersen.”
Mr. Fendi immediately laughed, hearing his own words. Some people who still believe that Reino and Lydia are dating also laugh.
For others, the words of Mr. Fendi were similar to prayers so that the two people were immediately united in the bond of marriage. But for Lydia, it's like a curse. It's a terrible curse to have to take care of Reino Andersen for the rest of his life.
“Good work for this complaint problem,” Praise Reino when she, Lydia and Hadi walk into her study.
“Thank you, Sir. I just do what I should,” replied Lydia lowly.
“I think Bu Lydia deserves an award for this,” Pak Hadi added with a meaningful smile.
“I think it's excessive, Mr. Hadi. I just run errands.”
“Kurasa Hadi is right. If not for you finding the pile of complaints, maybe our sales will continue to decline and I will be scolded Papa for not being able to take care of the company,” furious Reino angry.
And since Lydia had saved herself from the path to destruction, Reino needed to thank the woman. And because for Reino this problem is quite large, then the reward to be given must also be large.
“What do you want?” tanya Reino was trying to guess what Lydia would ask for.
Reino knew Lydia wouldn't ask for things like bags or jewelry, so she thought about buying a luxury car. Or maybe a house, an expensive apartment, maybe even an island.
“Pak Reino seriously want to give me a gift?” lydia asked looking at her boss hesitantly.
“When have I ever messed around?”
“Never, sir. But sure it's okay if I decide the prize?”
“You doubt my ability to give you a worthy gift?” reino asked, getting angry.
“Tell me anything you want and I will definitely grant it.”
Hadi immediately held his breath hearing his boss's offer to Lydia. He who often follows Reino already knows what is usually asked by the woman his boss dates. And now Reino has Lydia free. Hadi became afraid of what Lydia would ask for later.
If only the bag or ring is still okay. Hadi can still find a price that is not as expensive as a car, but if it is a car or a house that is requested. Hadi will raise his hand.
“I actually have one wish, sir. Uh, just say two wishes,” Lydia began to express her wishes and made Hadi even more cold sweat.
“But if I ask that one, then chances are my friends will protest ...“
“I'll give it to your friends too,” Reino immediately cut out Lydia's explanation that looks like it will be long.
Reino agreed, but Hadi felt pain. As easy as that Reino asserted when it is not yet known what Lydia asked for. What if they all ask for a luxury car?
Lydia looked happy to hear that, but she still seemed hesitant to say it. This concerns many people, however, and Lydia is a bit uneasy. But Reino has already agreed, so it shouldn't be a problem.
“I and my friends are planning a vacation to Yogyakarta, so if possible .…”
“Will I buy ... Did you say?” reino asked suddenly.
“Me and my friends are planning a vacation to Yogyakarta this weekend. There is a red date on Friday. So if possible I want to ask for our holiday financed and I want to apply for leave.”
“Quite hotels and flights only. I also did not ask for a luxury, which is usually enough,” Lydia quickly added fear if her request was rejected.
Both Reino and Hadi gawked at Lydia's narration. They didn't expect Lydia to ask for such a simple thing.
And what did he say? Just to Yogyakarta and want to ask for something simple? Just be right. It seems Lydia is very doubtful of Reino Andersen's financial ability.
***To Be Continued***