Elena; Queen of Ardorarias

Part 9; Confusing Rules

The knock on the door in front of the house sounded pretty loud. Elena who had just walked into the kitchen suddenly turned her feet towards the front of the house. See who and why knock on the door so hard.

“Elena!”

“Elena can you help us? We beg you please help us.”

Elena was puzzled by the look on the face of her extremely pale and panicked neighbor. The woman before Elena held onto Elena's hand very tightly as she pleaded for help. It felt the tremor of the woman's hand in Elena's palm.

“Auntie calmed down first and tried to catch her breath slowly,” Elena led the woman to take a deep breath and let her out slowly. When she saw the woman who came with her teenage daughter was calm enough, Elena asked what she could help, “What can I help, Auntie?”

Both of the woman's palms are still tightly grasping Elena's hands, “Suami. My husband was in an accident at dawn but until now has not received treatment from the hospital.”.

“Not yet handled? How can?”

The woman looked at Elena's face with a very sad look, tears flowing rapidly without being able to contain it, “.The hospital asked us to pay for administration first... and my husband had to have surgery because of the accident.”

“Auntie is calm first yes, keep breathing normally,” Elena turned towards a girl who is just silently pensive with tears that keep flowing out, “You also have to be calm ya.”

Elena then rushed into the house and ran towards her room. He grabbed his bag and cell phone and went back to meet his neighbor who was still standing right in front of the entrance of his house.

“Come, I'll take you to the hospital.”

Elena quickly stopped a taxi passing by on the highway near her home. Elena immediately took the neighbor into the car. She hugged the woman and patted her shoulder slowly, trying to channel her strength and being a little more patient with the woman.

Elena and her neighbor arrived at the hospital. Soon they run to the emergency room, looking for the whereabouts of her neighbor's husband. A man using an oxygen tube and an infusion tube attached to his body was lying in hospital. Next to the bed where the man was laid, a teenage boy was sitting and holding the man's hand tightly.

"Mother.."

Elena's gaze diverted to the teenage boy who immediately ran over to his mother and sister. Elena came closer to the bed where the father of the two teenagers was lying. All over his neighbor's body was covered in wounds and blood.

"Excuse me, Mr Edward's guardian, can you come see the doctor in his room right now?"

Hearing one of the Nurse who came closer, Elena and the wife of her neighbor named Edward followed the Nurse immediately, leaving the two teenage brothers to accompany her father who lay weak.

"Excuse me" Elena said to the doctor who handled the neighbor.

"Yes, come in."

Elena and Edward's wife came in and sat down before the Doctor, "Doctor, can you explain how Mr Edward is doing?"

The doctor there immediately explained the condition of Elena's neighbor. Edward was severely injured and several bones in his hands and feet were broken. Doctors there could not operate because there were no doctors broken bones in the hospital. Moreover, the hospital there is a small hospital that does not allow surgery. Edward must be immediately sent to a larger hospital in order to get adequate help.

"And also Mr. Edward continued to lose a lot of blood. The stock of blood type O in this hospital is very limited and you should go to the red cross office" said the doctor explained to Elena and Edward's wife.

"Then can you directly provide a referral letter to a larger hospital? Wouldn't the sooner it was delivered would be much better for the patient" Elena replied as calmly as possible.

"Restore two bags of blood?"

"Yes, otherwise the hospital cannot take care of the referral letter. And the most important thing is to take care of the administrative costs first."

"Can you provide a referral letter first before I go to the administration?"

"I'm sorry I can't. You need to go to the administration first."

Tired of hearing the words of the Doctor there who repeatedly said he had to go to the administration, Elena was resigned and went directly to the administration to complete all the affairs of the neighbor's costs.

"Excuse me, I'm the guardian of a patient named Edward. The accident patient who was brought here this morning. Can I ask for the total cost to pay?" elena told the hospital administration.

"Elena?"

Elena who realized her name was also called to pay attention to the admin in front of her. He was very surprised when he noticed more clearly the hospital admin, he knew very well who the admin in front of him.

"Jennies?"

Jenni, the hospital's administrative department was Elena's classmate when she was in high school. Erat—Jenni is not Elena's friend, but it's true they are one class. Elena knew Jenni well because Jenni bullied Elena a lot while she was in school. That's why Elena couldn't forget Jenni so easily.

Elrna realized that if she needed a referral letter immediately, she asked about the total cost of the hospital, "Can I request the total cost of the patient on behalf of Edward?"

Jenni quickly typed and operated the computer on her desk, while Elena just kept quiet and waited patiently.

"Sir Edward wore two bags of blood when he came. You must first replace the two blood bags before you can pay the payment."

Hearing Jenni's explanation, Elena let out a heavy sigh. He was confused by the blood bag he was wearing. Why can the patient's family should be ordered to replace the blood used, making it difficult for the patient's family who was certainly confused at that time.

"It is better to find a suitable blood donor first to replace the two blood bags used. Otherwise, the hospital can't take care of the next business."

After getting an explanation from the administration, Elena met the wife of Edward who was crying beside her husband's bed. Both of their children were also pensive to see the condition of their father.

"Auntie, is Aunt's blood type the same as Uncle's?"

Edward's wife shook her head weakly, "My blood type is A. Elena, where should I find a donor with blood type O?" she said while crying holding both of Elena's palms.

Elena also remembered her father. How could Elena forget the profession of her father who was also a doctor. He immediately contacted and explained to his father the condition of his neighbor.

"Red cross, Elena. But not—not necessary. You should immediately ask for a referral and send it to the hospital where Dad works. Quickly get a referral letter and send the patient immediately."

......***......