
"Madam, I-I" said Janet, who had stopped.
"If we don't act fast, then we're the ones who go to jail. how many years have you been a manager here. do you want your efforts to be in vain?"
"But, if only to take the lives of our people will be imprisoned, I do not dare at all" said Janet.
"The woman won't know you did it, once the woman is arrested you can still be a manager" said Zanana who deliberately wanted to provoke.
"Think about it!" said Zanana who then rose from her seat.
Janet just stood still, and anxious when she heard the proposal of her boss' ex-wife, and a moment later Zanana came out of the office room
At the same time Kelvin stood in the corner and saw the woman coming out of the manager's office.
After the woman left, Kelvin went to see Michelle
"What is he really planning? did you not hear what they were talking about?" ask Michelle who is sitting on her big chair.
"Nothing, ma'am.all our hotel rooms are sound soaks that what they say, we can't hear it" Kelvin replied.
"Stay watch over Janet! if anything suspicious, investigate what he's doing!" michelle's orders.
"Okay, ma'am," replied Kelvin.
"Kelvin, in these two months, the hotel has experienced less income than before. its customers are also recorded to decrease.why do our customers never visit again?" ask Michelle.
"All this was due to my negligence of not initially knowing the problem. when a few months ago the air conditioner of each room was less cold. thus making them dissatisfied and then having a check out," answer Kelvin.
"What did Janet do as manager?" ask Michelle.
"She doesn't care at all" Kelvin replied.
Brakes...
The table beat that Michelle did.
"The one as Room Division Manager does not want to know anything, the other one as the manager only knows foya-foya, starting today I want you to be the manager of the hotel. janet's moving it to the cloth washer!" michelle's orders.
"I'm the manager?" kelvin asked in disbelief.
"Kelvin, Leonardo has always believed in you so much, I have never doubted your ability.Help me to revive our hotel business. Janet doesn't deserve to be a manager at all" Michelle said firmly.
"Okay, ma'am," replied Kelvin.
"Have a meeting right now, fifteen minutes later they should be gathered in the meeting room, I want everyone present!" michelle's orders.
Fifteen then.
Michelle entered the meeting room accompanied by Kelvin.
At that time several managers from different positions have been present there.they are Corporate Owner, General Manager, Executive Secretary, Sales & Marketing, Chief Engineer, Duty Manager, Hotel Account, etc, Personal Manager, F&B Manager, Room Division Manager, Front Office Manager, Executive Housekeeping.
While Janet is Room Division Manager, whose position will be replaced by Kelvin.
"Please sit everything down, here I want to announce that our hotel happened some unpleasant things. and therefore I want to reorder our respective duties and one of them is that I'm going to fire a manager because of his negligence in the line of duty!" said Michelle.
Hearing Michelle's words, they all looked at each other out of curiosity.
"Manager, who's gonna get fired?" ask one of the managers.
"Janet as Room Division Manager, you have failed to do your job, causing a lot of mistakes and our customers do not feel at home to stay at our hotel" said Michelle.
"Manager, I-" said Janet, who was stopped by Michelle.
"Your performance is very poor, so our customers are getting reduced. As your Room Division Manager never pays attention to the performance of every employee who is doing their job.and your position will be replaced by Kelvin," said Michelle.
"Manager, what about my position?" ask Janet who hardly believes.
"You will be replaced as Laundry Section" Michelle replied.
"W-what? Laundry Section?" ask Janet who became lethargic.
"Yes, since you're not trying to be a manager, you're working as a Laundry Section" Michelle replied.
"The next thing we have to do is start improving our hotel facilities" Michelle said.
"The first thing we have to do is, doing intensive hotel promotions is very important so that prospective guests are interested in staying at our hotel.The more guests who stay, the more guests who stay, then the more our profits will increase" Michelle said.
"Good idea, so far we have never done promotion, because in the past our business was still smooth, but after Zanana Olivia became the manager everything fell apart" said another Manager.
"We will use the complete website with online booking can maximize hotel revenue. This can happen because prospective customers are more confident to see the explanation of the accommodation in question and its facilities directly from the official website" continued Michelle.
"In addition, information from the official website is more accurate and accompanied by the latest photos. Therefore, make an attractive and complete hotel website. Along with the latest photos from hotel rooms and facilities that exist.guaranteed this way can maximize hotel revenue," said Michelle.
"I support this way" said Duty Manager.
"The next plan is, everyone would be very happy if given a free souvenir. This method proves to be effective in optimizing hotel revenue.we can provide various souvenirs to customers who rent rooms on weekends. stay more than three days, or book three rooms."
"What souvenirs should we give?" ask Kelvin.
" The types of souvenirs given must be diverse, such as beautiful mugs, jerseys, or calendars so that the hotel is increasingly known by the public. customers who get free souvenirs will be impressed so they have the potential to do word of mouth promotion" said Michelle.
"In addition, all we have to do is, to maximize hotel revenue every month, targeted and efficient promotion is needed. In addition, promotion requires good marketing techniques so that prospective customers are interested in staying at the hotel. Old customers also experienced “keterikat” to return to stay."
"This promotion will be done in various ways through advertising hotels on television, radio and various social media, such as Facebook, Instagram, YouTube, and LinkedIn. Targeted and effective promotion will be able to provide maximum benefits" continued Michelle.
"I support all the proposals of the Unique board, if we do, I'm sure the condition of our hotel will return to what it used to be" said the General Manager.
"Let's start with our duties, maybe this way we'll spend a lot of our time" Michelle said.
"Manager, we will do our best, for the sake of this hotel we will fight together.in order to make our hotel rise and become famous again!" said one of the managers.
"Thank you! I believe in all of you who have tried all this time" he said